Return & Refund Policy

At Toqui, your experience matters just as much as the results. If our product isn’t the right fit for you, we’ve got you covered.

We offer a 30-day Happiness Guarantee on your first purchase. If you’re not satisfied, you can request a full refund of your first order within 30 days of purchase, with valid proof of purchase.

To start your refund, simply email us at support@toquienergy.com with the following:

• Your order number or proof of purchase
• The product name(s)
• A short explanation of your experience

We’ll review your request and process your refund as quickly as possible.

• Refunds are issued to the original payment method
• The guarantee applies only to your first Toqui purchase
• Requests must be made within 30 days of purchase

Toqui reserves the right to refuse refunds in cases of suspected misuse, abuse, or fraudulent activity, as permitted by law.

If a return is required as part of the refund process, customers are responsible for the cost of return shipping. Original shipping charges are non-refundable unless required by applicable law or if the return is the result of an error on our part.

We recommend using a trackable shipping service, as Toqui is not responsible for items lost or damaged during return transit.

Toqui reserves the right to refuse refunds in cases of suspected misuse, abuse, or fraudulent activity, as permitted by law.

Toqui subscriptions are designed for continuity and ease. You may modify or cancel at any time before your next billing date — no penalties, no friction.

Subscription renewal orders are not eligible for refunds under the 30-day guarantee. For assistance with your subscription, contact our support team directly.

Toqui Longevity products purchased through a retail partner or third-party platform are governed by that seller's return policy. We are unable to process refunds for orders placed outside our official website.

For the most direct experience — and full access to this guarantee — always purchase from toquienergy.com.

This policy applies only to purchases made directly through Toqui’s official website.

If you purchased from a retailer or third-party seller, please contact them directly, as their return policy will apply.

Products purchased from unauthorized sellers are not eligible for refunds or guarantees.

Toqui Longevity is built on precision, transparency, and long-term trust. If your experience falls short of expectation — for any reason — we will work to make it right, thoughtfully and promptly. That promise is not a formality. It's foundational to what we build.

Toqui Longevity products are dietary supplements intended to support general wellness. They are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.

If you have any questions, our support team is here for you. Just reach out — we’ll make it right.